Privacy policy

Privacy Policy

This Privacy Policy describes how Tualivo collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store.

Information We Collect

When you visit our store, we may collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.

Additionally, when you make or attempt to make a purchase, we may collect certain information including:

  • Your name

  • Billing and shipping address

  • Payment information

  • Phone number

  • Email address

  • Order details

How We Use Your Information

We use the information we collect in order to:

  • Process and fulfill your orders

  • Communicate with you regarding your order

  • Screen orders for potential risk or fraud

  • Improve and optimize our website and services

  • Provide customer support

Sharing Your Information

We may share your personal information with trusted third-party services that help us operate our store, process payments, fulfill orders, and improve our services.

These service providers only use your information to perform services on our behalf.

We may also share information when required to comply with applicable laws and regulations.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors interact with our store and allow us to improve our services.

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.

Your Rights

Depending on your location, you may have the right to access, update, or delete the personal information we hold about you.

Data Retention

We retain your order information for our records unless and until you request that we delete this information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.